Chase Templeton has strengthened its management team with the recruitment of Geoff Thompson to the newly created role of business retention manager.
Thompson joins the leading private medical consolidator from PMI Group with whom he spent 17 years, eight as a senior employee benefits consultant. In that post his responsibilities included hitting retention and new business generation targets within the 100-1,000 employee SME space.
He will report to head of corporate sales, Gillian Adams, with board direction coming from commercial director, Richard Holden.
The new role has been created to ensure that the company can continue to effectively manage retention as its acquisition strategy increasingly focuses on larger businesses. The appointment also reflects a growing emphasis on organic growth, with increasing resources being committed to new business generation and cross-marketing to the company’s existing client base.
“Retention is absolutely critical to a business like ours as we pursue a buy and build strategy which, in essence, sees us continually acquiring goodwill,” commented Holden.
“A priority for Geoff will be to apply his extensive experience and expertise to maintain our current retention and enhance the way we integrate acquired business. He also brings an impressive track record for new sales generation which is becoming increasingly important to us as the business matures.”
Commenting on his appointment, Thompson said: “Put simply I was presented with a fantastic and irresistible challenge. Chase Templeton is a dynamic and ambitious business, one that is highly and increasingly respected within the private medical insurance market. It’s a great and challenging role which I’m relishing taking on.”
Thompson is one of 18 new recruits to join the business which now employs some 115 staff at its headquarters in Darwen, Lancashire, offices in Bridgwater, Somerset and newly opened Greater London hub in Bromley. Rapid payroll growth also saw the company expand its HQ last month by taking on a 2,500 sq.ft. building adjacent to its existing offices. His appointment comes as Chase Templeton prepares to again step up its acquisition activity. The company has already completed three deals this year, is set to confirm another next month and has a pipeline of sizeable purchases lined up for the next three months.
Backed by Manchester finance house Palatine Private Equity, the company now generates over £150m in annual premium income and currently managing a run-rate of some £8m.